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Top Four Threats to Your Business’ Cybersecurity

Cybersecurity for businesses has become one of the most critical elements of setting up your company for success. With the vast majority of many businesses’ critical information online, having protections in place to keep that information secure and out of the grasp of others is absolutely necessary. This is why it is imperative to find a company to provide top-of-the-line cybersecurity for businesses to protect your business from any and all threats. Here are the top five threats to your business’s cybersecurity:

Phishing Attacks

A phishing attack occurs when fraudsters trick a person or business into believing they are legitimate through what’s known as social engineering. These types of attacks are in the form of emails, unsafe links, via text, and even impersonation software where they get the user to believe they are legitimate and need personal information. 

Phishing attacks occur in businesses all too often where an email may appear as it comes from a reputable entity or site, but one click gives access to your business’ infrastructure. 


This is where the data or information of your business can be held for ransom by criminals looking to get a payout. Your systems, software, and documents can be held in a locked state by these criminals. Without proper business cybersecurity, these attackers can get access to sensitive information and can threaten to publish it or make it available to others unless they receive payment. Ransomware attacks can be incredibly costly, especially if the information is released as this can lead to lawsuits.

Attacks on Mobile Security

Many businesses allow their employees to access their business database and emails on their smartphones. While this allows for more productivity and working even on the go, criminals can generate realistic apps that may even exist within supposedly secure app stores. These seemingly innocuous apps can actually infect the phone and take over accounts thereby gaining access to critical information and data.

Working From Home

With more than 25% of Americans working from home in 2023 and that number only looking to increase, the need for a strong cybersecurity company for your business has never been more imperative. With staff members using private routers, vulnerable Wi-Fi networks, and unprotected computers, criminals can gain access to sensitive data and information in an easier fashion than if employees were nested in the business and protected under a single server. 

How to Protect Your Company 

To keep your company’s data and sensitive information safe, having a cybersecurity company to keep your business protected is a must. Pacific Computer Consultants keep your data secure by offering cybersecurity services that include the following:

  • Assessments of your current system
  • Development of a complete cybersecurity plan 
  • Network monitoring
  • Consistent support team monitoring

If you are in the Bay Area and nearby, please contact Pacific Computer Consultants today for an evaluation of the cybersecurity needed to protect your business. You can also call us at (925) 492-7174.

Home Construction Company It Services

Construction IT Services

The construction business is a fast-paced industry that requires constantly evolving technologies and cybersecurity measures. As a Construction IT services provider, we help you stay ahead of the curve. The team at PCC does this by integrating and maintaining the  IT infrastructure, implementing cybersecurity, and monitoring the network around the clock.

Construction IT Services

As a home construction business, you’re handling proprietary information from architects, banks, investors, subcontractors, accountants, inspectors, and your own staff. Much of this is software based and may include:

  • CAD
  • Cost estimating and financing.
  • Enterprise Resource Planning (ERP)
  • Procurement and scheduling
  • Project management
  • Worksite coordination
  • Team collaboration
  • Inspection and quality control
  • Regulatory and safety matters

How secure is the information? Is the network secure? Are the blueprints safely stored? Have databases been backed up? How much downtime could your business afford? If you’re like most home construction businesses, you’re focused on the customers, and not on Construction IT Services. That’s where PCC can support your current team or become your Managed Services Provider, ensuring data is backed up, monitored, and secure.

We pride ourselves on our ability to understand the technical side of construction so that we can assess and implement the right services.

Hackers are always looking for ways to gather sensitive information like credit card numbers, social security numbers, or proprietary information. They can shut down systems and cause you to pay ransom to get the network key returned so you can access your own company’s information. We don’t want this to happen to your business.

Our Construction IT Services provide technical support for your industry-specific software, workstations, and more. From estimates to CAD drawings and accounting software that manages multiple subcontractors and projects, we work with you to identify where there are gaps in security, where we can improve processes and update software and hardware, add workstations, and provide cloud storage for seasonal business fluctuations.

We want to give you back your time to focus on clients and projects, and not construction IT services.

Your team will have access to our help desk 27/7/365 so when you’re away from the office, they still have the support they need, if they need it. We monitor systems around the clock in an effort to thwart hackers and keep networks and data as secure as possible.

Our plans are cost-effective and designed with your business in mind. We provide recommendations and options so we can grow our relationship with you as your business grows. Call PCC today for more information about Construction IT Services.

What can your business outsource?

IT Consulting

As you review previous months, quarters, and years of financial reports, consider what can your business outsource versus the resources spent to do certain functions. Often accounting, marketing, administrative tasks, seasonal work, and IT consulting are on the table. Look at what you’ve spent in time and money in these areas and whether these are in the core job functions for whoever is doing them. Consider whether it makes sense budget wise to make these changes to your business.

Bookkeeping & Accounting

As a business owner myself, I was not aware of how much I was spending in certain areas because I wasn’t up to date on my financials. Not only that, but I also didn’t know how to use the reports to make business decisions. Since hiring a bookkeeper who is also an accountant, I now know my income and expenses monthly and can now set goals and make informed business decisions. The result is growth in my business over just one year. Was it worth the expense? YES! The service pays for itself, and I can focus on my core business.

Marketing & Social Media

This is often the second function that a business outsources. I like to say that as a start-up it is important to get a feel for marketing but then hand it off to the professionals. Social media posting, for example, is different than running an ad campaign for a product, analyzing results, and making changes for the next ads. There’s research and strategy as to how and why certain businesses are marketed in certain ways. If you’re busy studying the ins and outs of marketing, you’re likely not focused on the core business or highlighting your own expertise. It’s time to consider outsourcing marketing and social media.

Administrative Tasks

No matter the business, there are always administrative tasks like answering phones, setting appointments, and emailing. While there are scheduling and automation tools, it doesn’t replace the human touch. If you find yourself in need of assistance and don’t need someone full-time, consider hiring a virtual assistant (VA) who can help on a project or part-time basis. Websites like Upwork or the International Virtual Assistants Association are resources for these services.

Seasonal Work

Is your business busier at certain times of the year? I think of accounting and tax preparation as one of these industries. Consider hiring temporary help for the busy seasons. There are lots of parents in need of part-time work while their children are in school who may have experience in your industry. Ask your network who they know that may be interested. Be specific in the job functions so you find the right person faster.

IT Consulting

If you’ve read the news recently, you’ll know how important cybersecurity is for businesses of all sizes. If you’re not sure you’ve got the security in place to protect business, client, and customer data, it’s time to consider IT Consulting from PCC.

Partnering with PCC means a complete analysis of IT systems currently in place, recommendations for improvements, and an implementation plan to fit your budget. We’re here for you. Contact us today to learn more.

Are There Fears We Need to Unlearn?

During our lives we experience so many fears, but did you know you are only born with two? It’s true. We come preinstalled only with the fear of falling and loud sounds. A reactive response to a bang and a dizzying sensation when you look over the edge of a drop-off came from your ancestors. It’s by design, written deep in your programming for self-preservation. 

Fear can keep you from doing something stupid or life-ending. But for most of us, most of the time, fear is something learned—think mice, roaches, and darkness. These are natural fears but you weren’t born with them. You learned them. They were likely imprinted on you by your family, community, and culture at a young age.

You’ve seen a toddler put a spider in their mouth right? You haven’t? Oh, well, I’ve seen it more than once. It’s equal parts hilarious and horrifying.  And what’s the usual response to a kid that does something like this? Almost immediately an onlooker reacts with shouts of fear or disgust. 

Consider your personal DON’T list. Don’t put your face too close to a dog’s face. Don’t put small objects up your nose. Don’t drive drunk. Don’t kiss snakes. Don’t approach strange clowns. 

These cultural imprints are the reasons you and your ancestors made it through history. Learned fear comes from associations with previous fight or flight experiences. 

Are there fears we need to unlearn? I joked about clowns. But many full-grown adults experience near paralysis when exposed to costumed or masked strangers. This can evoke fight-or-flight emotion. Unless coached to overcome associative fears, we may unknowingly pass these illogical fears on to the next generation. 

Consider the fear of rejection. Or the fear of trying something new. It’s easy to trace these back to your earliest memories. Maybe you weren’t the first pick for the grade school dodgeball game or you got dumped by Angela Baker in 5th grade. 

Fast forward—today you’re afraid to open your inbox. You’re not alone. We’ve all developed some really debilitating fears. When you consider your fears rationally you can see that none of your regular daily activities will result in death. Still, we allow associative fears to live in the mental space as loud noises, cliff edges, and ravenous tigers. 

It’s never too late to free yourself from fear. Read on:

Watch Yourself

Develop a habit of self-observation. If you’re on the ride you will never see how crazy you’re behaving. Learn to get off “the ride” and watch your response to fears.

Be Stoic

Rehearse worst-case scenario thinking. This exercise gives you perspective—and you end up feeling empowered with a convincing realization that the worst-case scenario is something you could handle but you very rarely if ever would have to.

Let Go

There may be things you just don’t want to do. Let others do them.  You can hand off or hire almost anything out—IT Services for example. 

Create New Associations

Purposefully put yourself in situations that require the steps above. Stretch. Get uncomfortable and see what happens. 

Questions About Cybersecurity Insurance Compliance

Cybersecurity Insurance Compliance

Years ago, we never talked about whether small businesses needed cybersecurity, much less cybersecurity insurance. All that was needed, in many cases, was an updated operating system, anti-virus protection, and an internal file saving system. That has changed in the last few years because hackers are no longer interested in exclusively targeting big box stores or hospitals for vast amounts of personal information.

Hackers are now interested in any place where they can breach data and gain access to information. In the case of ransomware, they make money when businesses pay a ransom to release the files, so it doesn’t matter the size, only that they have access. That means any business is vulnerable, making cybersecurity insurance compliance an important part of business continuity planning.

  1. What is Cybersecurity Insurance? As with any insurance, cybersecurity insurance is obtained to offset the financial loss of a cyberattack or breach. These may include system damages, downtime, privacy issues, contractual breaches, cost of data recovery, and professional IT services fees. There are requirements with this type of insurance depending on the risk profile determined by the insurer, including when and if they will pay a claim.
  2. What needs to be met to qualify for cybersecurity insurance compliance? The policy will detail the qualifications. These may include regular data backups, updated antivirus protections, authorization and authentication of users, ongoing monitoring of accounts to identify risks and compromised accounts, and consistent patches and updates. For small businesses, this type of cybersecurity insurance compliance can be challenging to obtain without the help of a Managed Service Provider (MSP) like PCC.
  3. Who needs Cybersecurity Insurance? All businesses need cybersecurity insurance. From small law firms to large conglomerates, hackers are seeking data. If your business saves data, it is a good idea to research your cybersecurity insurance options before data is breached.
  4. Why do small businesses need cybersecurity insurance? It’s likely small businesses are taking care of their own technology. I worked in a small office and our IT guy was the husband of the owner. While he is a smart person with tech knowledge, it is likely our data could have easily been breached because we didn’t have the right systems in place. This is common, especially for smaller organizations; these are also likely targets for hackers today.
  5. Who can I call to support my business for cybersecurity insurance compliance standards? Whether you need cybersecurity insurance or cybersecurity insurance compliance services, PCC is here to support your business.

Our team is ready to take steps to ensure your business complies with the insurance standards of your policy so that in the event of a breach, you are protected. Call us today to learn more.

How Ransomware Protection Can Save You

ransomware protection

Picture this: You walk into work on a Monday, and everyone is standing around. No one can access the servers, including confidential client information. Business is at a standstill because someone has hacked into your network. To prevent this from happening at your business, consider ransomware protection.

Ransomware attacks are increasingly happening to smaller businesses, even personal computers. Hackers aren’t just going after large organizations like hospitals, oil companies, and big box stores; anyone is fair game for them now. It’s a bit scary but PCC can support your business and protect networks and servers from being compromised.

How Ransomware Protection Can Save Your Business

The Identity Theft Research Center reported a 17% increase in the number of data breaches from 2020 to 2021. Because of how the numbers are reported, this may even be a larger percentage. The cost of a data breach is an average of over $4 million, according to IBM, with others reporting even higher costs. What does this mean for your business? It means it’s time to consider ransomware protection that can save your business.

  • Educate employees. Human error is responsible for as many as 95% of all successful cyberattacks. This is due to employees not being educated about email phishing scams, updating operating systems, and upgrading hardware. Training your team is part of what we do when we implement a ransomware protection plan.
  • Install firewall protection. Protect files and emails from hackers when a firewall is installed and updated.
  • Monitor internet usage. It’s not that you don’t trust your employees, it’s that certain websites pose more of a threat to security than others. The more we can monitor internet usage, the more protected your business is.

Ultimately, we want to protect business data and keep systems updated and secure. Our team constantly monitors the network, prevents breaches, and keeps technology working. We don’t want the Monday scenario described above to be your business.

If you’re wondering if ransomware protection is worth the investment, consider that even when a ransom is paid to release your business information back to your control after an attack, there can be information missing that you can never recover. Not only that but data can be copied and sold to anyone around the globe. Why not act ahead of the hackers and protect your business today? PCC is here to help. Contact us today to learn more.

Why Law Firms Need IT Services

legal IT services

Businesses, including law firms, are experiencing data breaches. That means the information you thought was secure is being compromised by hackers. It has been reported that as many as 25% of law firms experienced, will yours be next? We don’t know. What we do know is that having a team of legal IT services professionals working around the clock to secure and monitor the network and data will help prevent a data breach.

Whether your firm is a small estate planning firm or a large corporate entity, we know two things:

  1. Your firm is held to compliance and industry standards, including keeping client information and conversations private.
  2. Hackers are constantly finding ways to breach business data.

That means being prepared by having systems and education in place to thwart such an attack.

Why Law Firms Need IT Services

The American Bar Association offers The ABA Cybersecurity Handbook for attorneys, law firms, and related business professionals. While this is a useful overview, the reality is that cybercriminals are quickly changing how they are accessing data that you may think is secure, making it important to have a legal IT services team working side by side with you.

  1. Protect Client Information. We collaborate with you and your staff to ensure digital client data is protected. From where scanned paper files are stored online to antivirus software, firewalls, and updated operating systems.
  2. Expand the team. If you’re seeking to hire new employees, our legal IT services team will set up a secure workstation with appropriate security. Only at the highest levels is it usually required that an employee has access to all information about the firm and clients. In the wrong hands, this is a security risk. The “wrong” hands could be an employee who simply isn’t educated on what malware is and what it can look like. They click a link, and the entire firm has been compromised.
  3. Improve Processes and Procedures. As your firm changes, so will technology. Having the right processes and procedures in place will ensure everyone has the tools they need to do their jobs. We will work together to ensure systems are updated and upgraded as needed or wanted so that processes are streamlined.
  4. Increased flexibility. As with many businesses, there comes a time when administrative tasks are taking too much time away from working on the business, or in this case, with clients. Rather than spinning your wheels, partner with a legal IT services firm that understands what you need and will manage those tech-related tasks on your behalf, thus giving you flexibility on your schedule.
  5. Improved bottom line. We offer a flat rate monthly fee for services that fit the needs of your law firm. You won’t have to worry if one more call to the help desk will increase your bill. Rather, we build in that time, along with securing and monitoring systems all day, every day.

Bottom line is that when you have a legal IT services partner, you can focus on your clients and your team and not technology. Protect your law firm, stay compliant with standards, and let us take care of the rest. For more information, please visit our website and contact us today.

It’s Time For A Refresh! 4 Cyber Security Trainings To Do With All Employees

Students are returning to the classroom now that back-to-school season is officially underway. During the first few weeks, teachers will be reteaching their students the topics they learned in the previous school year to help them regain knowledge they may have forgotten during summer break. But students aren’t the only ones in need of a refresher every year. Your employees also need to be refreshed on company policies, values and, most importantly, cyber security practices.

Did you know that human error accounts for 95% of all successful cyber-attacks? When a cybercriminal is planning an attack, they look for weak points within a company’s cyber security plan. The easiest spot for hackers to exploit is a company’s employees. New cyberthreats are created on a consistent basis, and it’s important that your employees know what to do when they encounter a potential threat. If your employees are not routinely participating in cyber security trainings, your business could be at risk, regardless of size.

Every single one of your employees should be familiar with your cyber security practices. When they’re hired on, they should go through an initial training that lays out all of your practices, and they should also participate in refresher trainings throughout the year to ensure that the entire team is on the same page with cyber security. At the very least, you should host at least one security training annually. If you’ve never put together a cyber security training, you may be wondering what topics you need to cover with your team. Below, you will find four of the most important topics to cover.

Responsibility For Company Data

This is your opportunity to explain to your employees why cyber security is so important. They need to understand why cybercriminals are interested in your company’s data and what they could potentially do with it. Everyone on your team has a legal and regulatory obligation to protect the privacy of your company’s information. When discussing this topic with your team, it’s imperative that they know the ramifications of falling victim to a cyber security threat.

Internet Usage

Does your company have restrictions on what websites your employees can use while at work? If not, that’s something you should look into. Every device that’s used by your employees should have safe browsing software downloaded onto it to prevent them from stumbling upon dangerous sites that could put your company’s data at risk. Your employees should know what sites are acceptable to use and that they should not be accessing their personal accounts while connected to your company’s network. They should never click on links that are sent from an anonymous source or are found on an unapproved website.


If your employees utilize e-mail while at work, it’s important that they know which e-mails are safe to open. Employees should not respond to e-mails that are from people they aren’t familiar with, as that could be a cybercriminal attempting to gain access to your company’s data. Employees should only accept and open e-mails that they are expecting or that come from a familiar e-mail address.

Protecting Their Computers

If your employees have their own personal computers, they should be doing everything in their power to keep them protected. Whenever they walk away from their computer, they should make sure it’s locked; they should also never leave their computer in an unsecure location. Also, ensure that your employees are backing up their data routinely and have downloaded necessary antivirus software.

It’s of the utmost importance that your team has been fully trained in your cyber security practices. If they haven’t, they could open your business up to all sorts of cyber-attacks that will damage your company’s reputation from a customer perspective. Your business will also no longer be compliant, and insurance companies may not cover your claims if your team is not participating in regular training.

Ensuring that your team is aware of your cyber security practices and actively taking steps to strengthen your cyber security is the best way to stay compliant and prevent cyber-attacks. If your team is not regularly going through cyber security training, you need to start. It will offer more protection to your business, which will make your customers more comfortable doing business with your company.

Cybersecurity Threats to Worry About in 2022

Cybersecurity for small to medium-sized companies is an evolving issue. Every year there are slight changes to the landscape of online security that means adjustments are required, but many threats—such as bad actors causing massive data breaches– are evergreen. It’s easy to get caught up in one type of threat, especially when risk for it increases in a short span. For example, there is a lot of focus on ransomware protection in the last few years due to its steady increase in volume and sophistication, but many other threats that don’t get as much attention are still very real.

It’s difficult for small business owners to keep up with every new cybersecurity concern. There’s attention focused on something new all the time, but here are a few threats that you can count on you and your managed IT services provider needing to pay attention for the foreseeable future.

Employee and User Error

Having updated, well implemented policies and practices regarding cybersecurity for your staff is essential. There is no way to guarantee employees will never make a mistake—they are human being and that’s okay. Having documented policy that employees are consistently trained on though will make a huge difference and greatly reduce the risk of incidents in the future. Employees leaving passwords out, plugging in unvetted hard drives, connecting to the wrong, insecure Wi-Fi network and more will always be a problem for cybersecurity. People will never be infallible, so it’s always best to plan for it.

Internet of Things Risks and Vulnerabilities

The Internet of Things refers to the many small household objects and devices with wireless connections that are popular these days. Light bulbs, refrigerators, microwaves, speakers, and more all have variations with enhanced wi-fi connected features. Unfortunately, many of these devices are weaker with regards to security and hackers can use them as a point of access to get into your systems. If your business has a physical location, keeping items like them to a minimum may be better than allowing them in your workspace. Furthermore, if employees work from home, you should ensure they have security practices they are using if they have these devices in the same place they are working. These devices continue to be a major target for hackers and bad actors, so this is a problem unlikely to go away anytime soon.

Phishing Attacks

The reality that phishing attacks are a low effort and low tech means to hacking, and yet it’s still pretty effective overall as a way for attackers to cause data breaches, means it’s unlikely to ever go away fully as a tactic. Keep up with the latest common phishing scams and attempts to swindle innocent folks. Emails, spammy websites, robocalls even…whatever new tactics they’re using—make sure your entire team is capable of spotting them and avoiding catastrophe.

These are some evergreen cybersecurity concerns you can bank on being relevant for a long time, regardless of what you see in the headlines on news sites.

Time to Find Your Bay Area IT Team

Finding quality IT Support is a lot like your search for a mechanic or dentist. You needed a competent professional with broad experience and a roster of satisfied customers. They have to be trustworthy, current, and open. And even on a weekend or a holiday, they have to be available.

Assess how you found other services for your family. These steps will resonate:

Ask around

Who are your peers in your industry. Not everyone is a competitor. Ask them how they manage their IT challenges, projects, and emergencies?

Ask your IT Support if they will let you talk to any of their customers?

Your future IT support partner is proud of the relationships they have developed with other local businesses. Who are these people? What stories do they tell?

Check the reviews

Even after meeting some of their select customers, look for reviews that might offer other dimensions to their history.

Look for short wait times

As you interview potential IT support companies ask them about their response time. Question them about their team size and coverage at critical times. Don’t just take their word for it – ask their customers.

Understand your service options

What will your IT partner do, and what won’t they do? This is a conversation, not a yes/no Q&A. Be curious and imagine your worst-case scenarios. Ask, discuss, listen. Develop confidence in their depth, experience, and readiness to support your business and help you achieve your business-changing goals.

Find a comfortable waiting room

Wait, what? A comfortable waiting room at the dentist’s office sends a message. They can only be with one patient at a time, but they care about your comfort. With your IT team, there may not be a waiting room, but your Bay Area IT Support should assure you they have considered your issue, prioritized the urgency, and care about your comfort while you wait.

Local or National?

An IT support partner can help you in many ways remotely. But working locally with your Bay Area IT Support is a crucial choice. You don’t just want someone on the phone, you may need them above your ceiling and under your desk.

Pacific Computer Consultants offers the best IT Support & Services for Pleasant Hill, Walnut Creek, and San Francisco. If you are searching for Bay Area IT Support start with us. We’re fast, friendly, and responsive. Call us today at 925-281-5826.